Refund policy

Lifetime Guarantee & Hassle-Free Returns.

We stand behind the quality of every product we make.  If any item you purchase from us ever breaks, fails or arrives damaged or defective, we'll make it right-no questions asked. 

Our promise:

• Lifetime Guarantee: If your product breaks or becomes defective through normal use, we will repair or replace it once at no cost to you. 
• Damaged or Defective on Arrival: If your item arrives damaged or not working as intended, contact us within 7 days of delivery for a free replacement or full refund. 
• Simple Process: Just email us with your order number and a photo of the issue.  We'll handle the rest quickly and without hassle.  

We're committed to providing gear that performs for life.  Your satisfaction and confidence in our products are our top priorities.  Thank you for choosing Port City Holsters.